Last updated: 2025. This Privacy Policy explains how 328jili collects, uses, stores, and protects the personal information of members and visitors based in the Philippines.
When you register or use the 328jili platform, we collect certain personal information necessary to operate your account and deliver our services. This includes your full name, date of birth, email address, mobile number, and payment details such as your preferred local payment method and transaction history. We also collect technical data automatically when you access the platform, including your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for Filipino players. All information collected is limited to what is genuinely needed to provide a safe, functional, and compliant gaming environment.
The personal data we collect is used primarily to create and manage your 328jili account, process deposits and withdrawals in Philippine pesos, verify your identity in line with applicable regulations, and deliver customer support when you need it. We may also use your contact details to send you important account notifications, security alerts, and — where you have opted in — information about promotions available on the Promotion page. Your data helps us monitor for fraud, enforce our Terms and Conditions, and comply with legal obligations applicable to online gaming platforms serving the Philippines market. We do not use your personal information for automated decision-making that produces significant legal effects without human review.
328jili does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and technical infrastructure providers — but only to the extent necessary and under strict confidentiality agreements. In certain circumstances, we may be required to disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if required by law or to protect the rights and safety of our members and the platform. Any third party that receives your data on our behalf is contractually obligated to handle it securely and in accordance with applicable data protection standards.
We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse. These include encrypted data transmission, secure server environments, access controls that limit who within our organisation can view your data, and regular security reviews. Your account is protected by password authentication, and we strongly encourage you to use a strong, unique password and to keep your login credentials confidential. If you suspect that your account has been accessed without your authorisation, please contact our support team immediately so we can take prompt action to secure your account.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by applicable legal and regulatory obligations in the Philippines. You have the right to request access to the personal data we hold about you, to request corrections if any information is inaccurate, and to request deletion of your data subject to our legal retention requirements. To exercise any of these rights, or if you have questions about how your data is handled, please contact our support team. For broader questions about your account or platform policies, you can also visit the FAQ page for quick guidance.
328jili uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us remember your preferences, keep you logged in during your session, and understand how members navigate the platform so we can continue improving it. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a set period to remember your settings on return visits. You can manage or disable cookies through your browser settings at any time, though doing so may affect the functionality of certain features on the platform. By continuing to use the 328jili platform, you consent to our use of cookies as described in this policy.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors relevant to our operations in the Philippines. When we make material changes, we will notify registered members via email or through a prominent notice on the platform. The date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically so you remain informed about how we protect your personal information. Your continued use of the 328jili platform after any update constitutes your acceptance of the revised policy.
Our support team is available around the clock to help with any data-related concerns. You can also check the FAQ for quick answers, or head back to the homepage to explore the platform.